Coming to Vancouver - The Whistler Experience: 4 Moments of Power
Elevate your customer experience.
The BC Chamber of Commerce is excited to present a world-class training event on Tuesday, September 15th in Vancouver.
The Whistler Chamber of Commerce and the University of Victoria's Gustavson School of Business have teamed up to create a one-of-a-kind, executive level customer service training solution called the Whistler Experience (TM).
This innovative training partnership reveals the science behind creating unforgettable customer experiences and has been built for senior managers and front-liners alike. In 3 hours you will learn the "4 Moments of Power" from award-winning Professor, Doctor Mark Colgate, and receive implementation tools that will help transform your service culture and increase sales.
Testimonial: "This year we had specific divisions take the Whistler Experience training and we are seeing our guest service scores lift in those departments" - Dave Brownlie, CEO Whistler Blackcomb
Read more about Mark Colgate in The Globe and Mail here >>
September 15, 2015, 9am - 12pm
Sheraton Vancouver Wall Centre
1088 Burrard Street